Succulents Depot Reviews
Succulents Depot Customer Reviews (13)
- Most recent
- Oldest
First-time buyer, won't be my last
Ordered a mix of haworthias and sedums and was impressed with how healthy the plants were upon arrival. Shipping was super quick too! These little guys are thriving and making my windowsill look amazing.
If I order succulents by a certain time, I seriously get them within two days
That's crazy fast shipping! The plants arrive in perfect condition thanks to their really good packaging that protects leaves and roots.
The succulents I've received have all been in really good health
They are firm, with plump leaves, and minimal damage despite shipping. All have gone on to thrive after being repotted. Clearly they take pride in sending out only top-notch specimens.
Unique & Beautiful Varieties
Discovered some rare and stunning echeverias here, which have become the pride of my collection. The plants arrived healthy and well-rooted, and I've been enjoying watching them flourish.
Delighted with my new plants!
I'm absolutely loving the variety of echeverias I got from this online store. The plants were packaged carefully, and they even included a care guide for beginners like me. The color and texture of my new babies are stunning, and I can't wait to see them grow!
Healthy, Well-packaged Plants
The sedums I received were in fantastic shape, clearly well-cared for before shipping. I appreciate the attention to detail in the packaging, ensuring my new plants arrived safe and sound. Keep up the great work!
Healthy Plants!
For sure the plants delivered from them are super robust and thriving. They pack them well for shipping and make sure the roots and leaves are well protected during transit. I've never received an unhealthy succulent from Succs Depot, which is mad impressive.
Perfect Pots Included
Fricken' sweet they send the perfect complimentary pot with each succulent order. Like, they totally get the aesthetic I want and deliver the most beautiful pots tailored precisely to the plant type I ordered. Makes my house look bomb.
Best Succulent Store Online!
Stumbled upon this gem of a store when searching for aeoniums, and it didn't disappoint. Ordered a few, and they arrived in perfect condition. The plants are vibrant, healthy, and growing beautifully. Can't praise them enough for their quality and service!
The selection of succulents they provide is amazing
You seriously can't beat the huge range of options for different varieties, sizes, and even types of arrangements. They've literally got every kind of succulent one could desire.
Succulents Depot Customer’s Q&A
Succulents Depot Features and Benefits
Key features and benefits of Succulents Depot include:
- Wide Variety: The store offers a wide variety of live succulents and cacti, including variegated, rare, and unique species.
- Quality Guarantee: All plants are organically grown in California and hand-picked for shipping. The store offers a 100% Quality Guarantee.
- Highly Rated: Based on customer reviews, the store has a high rating with many positive reviews.
- Experienced Staff: The plants are well packaged by experienced staff for shipping.
- Rewards and Referral Program: Customers can earn points on purchases, on their birthday, and when they follow Succulents Depot. These points can be converted to savings.
- Customer Service: The store has a highly rated customer service. Communication channels include email, with queries typically resolved in under an hour.
- Shipping & Delivery: The store has a high on-time delivery rate, with greater than 93% of orders arriving accurate and undamaged. The average delivery time is within 5 days.
These features make Succulents Depot a great choice for succulent enthusiasts. However, it's always recommended to check the store's policies and reviews before making a purchase. Happy shopping!
About succulentsdepot.com Prices and Cost?
Succulents Depot offers a Monthly Subscription Box for $13.25. The subscription includes 4 plants and a free plant in April and November. They also offer options for 5 plants, 3 plants, 2 plants, and 1 plant. The subscription fee includes the cost of shipping. The first subscription box will be shipped within 1-3 business days of purchase, and future monthly subscription orders will be processed automatically every month. The plants are organically grown in California and are hand-picked for shipping. They are well packaged by experienced staff to ensure they arrive in good condition. The company prides itself on offering the best value for the price.
Succulents Depot FAQs
Succulents Depot Alternatives
Here are some top alternatives to succulentsdepot.com:
- Mountain Crest Gardens: A family-run nursery with over 1,000 individual varieties of succulents available. They offer reasonable prices and amazing value with a monthly subscription available.
- Leaf & Clay: A premium store offering a good variety of succulent and cactus packs. They have plants available in various pot sizes and a wide variety of succulent species.
- The Next Gardener: Known for their unique and diverse collection of succulents.
- The Succulent Source: A popular choice for succulent enthusiasts, offering a wide range of plants.
- Planet Desert: Specializes in desert plants, including a large variety of succulents.
- The Artesian Alley: Offers a unique selection of artisan-crafted succulents.
- Altman Plants: One of the largest commercial growers of succulents and cacti.
- Twisted Succulents: Known for their creatively designed succulent arrangements.
- Queen of Succulents: Offers a royal selection of high-quality succulents.
- Annie’s Garden and Patio: Provides a wide range of garden plants, including a variety of succulents.
Each of these stores offers a unique selection of succulents and may have different policies regarding shipping, returns, and discounts. It's recommended to visit their websites for more detailed information. Remember to always check the legitimacy of any promo codes or discounts before making a purchase. Happy shopping!
What are Succulents Depot's payment options?
When will my Succulents Depot order ship?
Why might multiple Succulents Depot orders not be refunded if combined?
What carriers does Succulents Depot use?
How should I unpackaging Succulents Depot plants?
How can I contact Succulents Depot?
About succulentsdepot.com Popular Products and Services?
Succulents Depot is a highly rated online store that offers a wide variety of live succulents and cacti. They have a range of products including variegated, rare, and unique plants that are organically grown in California. The store is known for its quality guarantee and excellent service provided by experienced staff. They offer secure payment options and have received over 30,000 5-star reviews.
The store features a variety of succulent types including Echeveria, Senecio, Crassula & Jade, and more. They also offer a variety of cacti, including the popular Monkey Tail Cactus. In addition to individual plants, they offer collections and a monthly subscription box for those looking for a regular delivery of unique, organically grown succulents.
Customers have praised the quality of the plants, the careful packaging, and the helpful care instructions provided. Some of the popular products mentioned in customer reviews include the Echeveria 'Ben Badis', Monkey Tail Cactus Hildewintera colademononis, and Tradescantia zebrina Violet Wandering Dude Plant. Customers have also appreciated the quick delivery and the condition of the plants upon arrival.
In addition to selling plants, Succulents Depot also offers a rewards and referral program where customers can earn points on purchases, on their birthday, and when they follow the store. These points can be converted into savings on future purchases.
Overall, Succulents Depot is a trusted and verified source for succulent enthusiasts looking for a wide variety of high-quality plants.
How can I contact customer service for succulentsdepot.com?
You can contact the customer service for Succulents Depot by using the automated chat on their website or by sending an email to support@succulentsdepot.com. They will respond to your email as soon as possible. If you have any issues with your plant order, please contact them within 7 days of delivery. Please provide your order number and photos of the items and the package. If the items are damaged, please make sure the pictures clearly reflect the condition of the items. For your convenience, you can use the form on their contact page to submit your inquiry.
What is the contact information of Succulentsdepot.com?
The contact information for Succulents Depot is support@succulentsdepot.com. If you need any assistance, you can use the automated chat on their website or send an email to this address. They will respond to your email as soon as possible. If you have any issues with your plant order, please contact them within 7 days of delivery. Please provide your order number and photos of the items and the package. If the items are damaged, please make sure the pictures clearly reflect the condition of the items. For your convenience, you can use the form on their contact page to submit your inquiry.
succulentsdepot.com Return Policy?
Succulentsdepot.com has a Quality Guarantee for their items for 14 days from the date of delivery. If you have any concerns about the quality and condition of the items when they arrived, you must contact them within 14 days of delivery and submit photos that clearly reflect the condition of the items. They only ship out beautiful and healthy plants that are disease free and of good quality. However, they cannot accept returns for plants because the plants cannot survive 2 way shipping. If your plants are severely damaged, you should message them immediately. They'll try their best to accommodate you.
The Quality Guarantee covers issues such as no roots, root rot, disease, broken stems, pest infestation (mealy bug, aphids, scale, etc), numerous broken or missing leaves, incorrect or missing plant or product, and visible damage to pots, planters, or other accessories. It does not cover damaged items or missing parts for reasons not due to their error, dried or wilted bottom leaves or flowers/blooms (naturally occurring in all plants), potting soil on leaves, a couple of broken, missing, or wilted leaves, as long as 75% or more healthy leaves remain intact, minor color/shape differences from photograph in product listings, items damaged due to cold weather and a heat pack/shipping warmer is not purchased, repotted plants that were shipped in the original nursery pot, plants that fell off from the original nursery pot with stems and roots being intact and 75% or more healthy leaves remain intact, minor fungas gnats infestation, assorted products that differ from product photograph, package not received claims when proof of delivery is provided by the postal carrier, packages that arrive late because of shipping delay with the carrier, packages that are forwarded to a different address than the designated shipping address, and any issues with the plants after 14 days of delivery.
As for their Shipping Policy, the vast majority of their plants shown in 4 Inch pot and above are shipped bare roots. Most plants shown in 2 Inch pots are shipped in their original plastic pots with soil because they are small and are less subject to damaging during transit. They carefully wrap each plant with wrapping paper and place them securely inside the box. Then, they fill the remaining space in the box with newsprint paper, air pillows, or crinkle paper to ensure the plants don't move around during shipping, and hence minimize shipping shock. Their shipping rates are calculated based on the total weight of purchased items. Free Shipping is available when your order total is $49 or higher. If your order is over 1 lb, the shipping rates will be charged at the next full pound rounded up. Plant orders are shipped within 1-3 business days from the date of purchase. It could take up to 3 business days because they typically need to wait for the plants and roots to be sufficiently dry before they could be packaged and shipped. This can ensure that the plants can stay healthy over the course of shipping.